The pursuit of excellence
Performance Management
Your sales people are your most valuable and potentially untapped resource; and harnessing their potential can deliver enormous rewards. A small increase in Units per Transaction, say from 1.40 to 1.45, can translate into a 4% increase in sales. And that is only one driver!
Arena’s Performance Management module drives retail sales performance creating a culture of performance, and delivering sustained bottom line rewards. Regardless of your drivers, whether they are Units Per Transaction, Sales Targets, Accessory Ratio’s, or Sales per Hour; or whether you reward teams or individuals; Arena provides the means to optimise performance.
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I don’t have visibility of performance across my chain.
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View real time and historic performance by region, store or individual regardless of performance measures and location.
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May sales people don’t have visibility of their performance until the end of the week.
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View real time and historic performance as you sell. Compare your performance to your peers. Use the Bonus Calculator to estimate additional performance required to reach your targets.
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Our performance management solution is manual and time consuming.
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Automatically generate individual and team based performance targets based on store sales targets and rosters, with targets automatically adjusted as rosters are updated.
Eliminate manual recording and calculation of individual and team targets and performance reports.
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We often set short term, ad-hoc targets but our sales people can’t monitor their performance.
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Rapidly deploy ad-hoc performance reports to stores through the portal, and ensure your sales people's behaviors are aligned with your business goals.
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Arena’s flexible functionality allows the Performance Management module to integrate with Workforce Management and Store Portal Communications to provide
a powerful and integrated Performance Management solution that can maximize motivation and sales across your chain.
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