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Intelligent Business = Increased Profit
Retail Arena provides solutions and expertise to support our clients to achieve ‘significant and sustained’ improvements in their bottom line. Here’s how we do it.
Arena has a modular component based architecture that allows for scalability, flexibility and customisation.
It comprises six separate modules, all designed to deliver performance. They can be implemented as a whole or singularly in direct response to your individual needs.
All modules interlink, but are also highly effective as stand alone components. They comprise:
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| Planning |
For many retailers planning comprises numerous complex, inter-related spread sheets; often ‘bound’ to a single person. They are time consuming to maintain week to week and season to season, and difficult to evolve with changing business needs and conditions. For businesses who have invested in a planning system, they are often so unwieldy as to be un-maintainable. Risk of failure is high, with personnel changes crippling the planning process.
Arena’s Planning module integrates and aligns the disparate parts of your planning process into a single, seamless, integrated solution. Our planning solution is configured to match your exact requirements and can even replicate your current spread sheet models. Custom workflows ensure that your planning process is mandated regardless of personnel changes. Tight integration with the Arena business intelligence framework eliminates manual data entry, and ensures reporting and planning is aligned.
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Business Intelligence
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Compel appropriate and "profitable" actions at all levels of your organisation with live and historic performance feedback delivered right at the fingertips of your staff when they need it.
Arena’s Business Intelligence provides the ultimate in Executive Performance Tools, delivering compelling performance feedback across all aspects of your business - merchandise performance, store performance, sales person performance, loss prevention, and more.
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Merchandise Management
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Retail is detail! Yet managing detail is time consuming and difficult. This is particularly so for apparel and footwear retailers where the added dimensions of colour and size results in exponentially more complexity.
Arena’s Merchandise Management module dramatically simplifies once complex stock management tasks, providing powerful and innovative management tools that strip man years of labour from your orgnization. Where processes require actions to be taken in store, stores are automatically notified through the portal with compliance monitored at head office.
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Performance Management
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Your sales people are your most valuable and potentially untapped resource; and harnessing their potential can deliver enormous rewards. A small increase in Units per Transaction, say from 1.40 to 1.45, can translate into a 4% increase in sales. And that is only one driver.
Arena’s Performance Management module drives retail sales performance creating a culture of performance, and delivering sustained bottom line rewards.
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Workforce Management
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With wages one of the highest costs in retail chains, what would it mean to reduce your in-store wage costs by 5%, even 2% while maintaining or improving customer service?
Arena’s Workforce Management module first eliminates time consuming manual processes in head office and store, and then provides the tools to rationalize rosters to minimize wage costs without compromising customer service.
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Store Portal and Communications
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For any retail chain, communication failure is the most likely cause of poor performance in store. And, with poor performance, comes significant impact on your bottom line.
Our Arena Store Portal provides a single interface to your business enabling relevant, real-time information and quick tools for optimal work efficiency. Live task focused information and alerts, delivered right when and where it is needed, motivates the correct – and that means most profitable – behaviours, overcoming the "tyranny of distance".
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+64 9 3040127
۩ Email us
Retail Arena Performance Solutions Ltd
Level 6, 18 St Martins Lane
Auckland City, Auckland
New Zealand
PO Box 37 923, Parnell, Auckland 1052, New Zealand
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